Below you can find the most common questions we get asked regarding Beyond Diving.  If you have a question we didn’t cover, please don’t hesitate to email us!

 

Unfortunately, local laws forbid us from offering pick-up/drop-offs. Only specially plated tour vans, buses and taxis are allowed to do so. Anybody who gets caught doing so without one of those vehicles and without the proper documentation faces vehicle seizure (with all equipment inside) and fines upwards of Mx$100,000. All trips start and end at our dive center in Playa del Carmen.
In the event that we have to cancel ocean dives due to unforeseen circumstances (port closures due to bad weather, for example), we will make every attempt to reschedule your dives. There is also the option for cenote dives for certified divers (although there may be a surcharge). If we are unable to reschedule, we will gladly offer a refund.When it is a guest who cancels the reservation, if the reservation is cancelled within 5 days (7 in high season), a full refund will be offered. If the cancellation happens outside of this period, no refunds will be offered.If a guest fails to show up to his/her scheduled activity, this will be considered a no-show, and all deposits will be forfeited.For courses, if the e-learning option is taken, once the codes have been sent to the student and the student has registered for the e-learning course, the deposits cannot be refunded.
We do ask for a 35% deposit at the time of booking (50% in case of courses). This deposit is non refundable unless you change/cancel your booking at least 5 days in advance (7 days in high season). In the event that is is us who cancels the dives (port closures or any other unforseen event), we will make every attempt to reschedule your dive(s). If it isn’t possible, then we will gladly offer you a refund.For E-Learning courses, once the student has registered for the course, the deposit cannot be refunded.
SCUBA is an acronym. It stands for Self Contained Underwater Breathing Apparatus.
The Recreational Scuba Diving Training Council has set the minimum age to 10 years old. However, parents should always do an assessment of their child to ensure that he/she is both physically and mentally mature enough to be able to handle the equipment and understand the risks associated with scuba diving.
We offer recreational scuba diving courses through SDI (Scuba Diving International) and PADI (Professional Association of Diving Instructors). SDI was founded over 20 years ago, and it has been at the forefront of diving education since the beginning. SDI was the first agency to introduce a comprehensive E-Learning program for most of its courses.Since SDI came out of TDI (Technical Diving International), the learning structure is similar to and based on technical diving training, where a lot of emphasis is placed on actually learning to properly dive and control buoyancy, etc.  instead of  doing a bunch of skills with more weight than what you actually need on the bottom of the pool and the ocean.PADI is the world's largest agency.  It has become almost a synonym of the open water diver course. People often tell us that they want to "get their PADI".Both agencies offer excellent training materials, and all of our instructors, whether SDI or PADI are excellent at what they do (otherwise they wouldn't be working with us), and go above and beyond to ensure our students are well trained, well rounded divers from the start.
There are many different options a for your courses. You can do E-Learning which means that all of the theory would be completed by you prior to your arrival in Playa del Carmen, and then we go straight to the water. You can do a referral course, where you would do both the theory and pool sessions at a dive center near your home and then just come to us for the checkout dives during your vacation. You can also do the entire course at our facility with one of our instructors. Everybody learns differently, but believe us, you will have more than enough time to master all of the skills and earn your certification.
Absolutely! Every dive center in the world will recognize your SDI card.
Like any other sport, diving does require physical work. Therefore you should be able to swim unassisted and without stopping 200 meters, thread water for 10 minutes and carry the equipment. You should also not have any medical issues that would preclude you from diving.Like any other sporting activity, we suggest you check with your physician if you have any questions.
Not at all! We offer a great variety of courses from beginners to advanced diver training courses (such as cave, advanced nitrox and sidemount) through PADI, SDI and TDI. Just look at all the courses and specialty diver training we offer. We even offer professional level courses through PADI (Divemaster) and through SDI and TDI (Divemaster, Assistant Instructor and Instructor).
All ocean dive trips are planned with you based on your level of certification, experience and comfort. We have shallow dives, deep dives and super deep dives for technical divers.
We know most people don't want to be in a cattle boat with dozens of people! That is why on our boats, at the most, there will be up to 12 people, and the groups are at a ratio of no more than 4 divers per instructor. We also don't mix experience levels in a group.
Absolutely! We offer cave and tech diving courses through TDI.
You know it! We have probably the best rental stock in the Riviera Maya. All of our equipment is Apeks and Aqualung. 2 of the best and most widely known brands in the market.
Yup! We have T-shirts with really cool designs! They are all limited edition, so when we run out, the next design comes out and the old one goes to the archives. You can pick them up at our shop for US$20 ($25 for XXL).